Frequently Asked Questions

Download the ggbro desktop app or visit the web portal. Click "Register" and fill in your username, email, and password. A verification email will be sent to confirm your account.

On the login screen, click "Forgot Password?" and enter your email address. You'll receive a reset link. If you don't see the email, check your spam folder.

Go to User Settings → Security and click "Enable 2FA." Scan the QR code with an authenticator app (like Google Authenticator or Authy), then enter the code to confirm. Save your backup codes in a safe place.

Go to User Settings → My Account and edit your username or display name. Usernames must be unique.

Contact support@jadadev.com with the subject "Account Deletion." Include your username and registered email. Account deletion is permanent — all your data, messages, and servers you own will be removed.

Click the "+" button at the bottom of the server sidebar and select "Create Server." Choose a name and optional icon. You'll be the owner with full permissions.

Right-click your server or go to Server Settings → Invites and create an invite link. You can set it to expire after a certain number of uses or time period. Share the link with friends.

Categories are organizational containers for channels. You can group related text and voice channels together (e.g., "Gaming," "General," "Admin Only"). Drag channels into categories to organize them.

Go to Server Settings → Roles to create and manage roles. Each role has a set of permissions (e.g., manage channels, kick members, send messages). Roles are applied in order — higher roles override lower ones. You can also set per-channel permission overrides.

Verified servers get a golden badge and unlock:

• Golden invite / join page styling
• Custom vanity invite URL (e.g. /invite/your-server)
• 500 MB file uploads for everyone in that server’s channels (vs 25 MB)
• Up to 3 full server backups (free servers get 1)
• Backup Now and restore once per day (vs once per week)
• Daily automatic backup schedule

Open Server Settings → Verified in the app to see status and purchase options.

GGBRO Plus is ggbro's premium subscription. Benefits include:

• Verified user badge on your profile, messages, and member lists
• Upload files up to 500 MB in DMs, group chats, and any server (vs 25 MB)
• Up to 5 Discovery listings (free accounts get 1)
• Game and general ad Discovery listings
• Featured Discovery placement and custom listing banners
• Cross-server soundboard access
• Cross-server custom emojis in chat, reactions, and DMs (where allowed)

See the full list anytime under User Settings → GGBRO Plus.

GGBRO Plus pricing is displayed in the GGBRO Plus section of the app. Payments are processed monthly via PayPal.

Go to User Settings → Billing and click "Cancel Subscription." Your benefits remain active until the end of the current billing period.

You can request a refund within 48 hours of your initial purchase. See our Refund Policy for full details.

Visit the Developer Portal and create a new application. Under the application settings, generate a bot token. Use this token to authenticate your bot with the ggbro API.

You can use any language that supports HTTP requests and WebSocket connections. We provide an official Python SDK (ggbro.py) to get started quickly. See the API Reference for full documentation.

In the Developer Portal, go to your application and use the OAuth2 bot invite link. You (or a server admin) must authorize the bot to join the server.

Yes! Creating bots and using the ggbro API is completely free. There are no API usage fees.

Click on a voice channel to join. Your microphone will activate and you can talk with others in the channel. Use the mute/deafen buttons to control your audio. Voice calls use WebRTC for low-latency peer-to-peer communication.

Yes! While in a voice channel, click the "Share Screen" button to share your entire screen or a specific application window.

Try these steps:

• Check that your microphone is not muted in the app and in your system settings.
• Make sure the correct input/output device is selected in User Settings → Voice.
• Restart the app.
• If behind a strict firewall, voice may be blocked — try a different network or VPN.

This usually means the app can't reach the server. Try:

• Check your internet connection.
• Restart the app.
• Clear the app cache: Settings → Advanced → Clear Cache.
• Check our status page or community for any ongoing outages.

If messages appear stuck or fail to send:

• Check your internet connection.
• Make sure you have permission to send messages in the channel.
• If the channel has slow mode enabled, wait for the cooldown timer.
• Try restarting the app.

Email support@jadadev.com with the subject "Bug Report." Include a description of the issue, steps to reproduce it, your operating system, and any screenshots or error messages.

Right-click on a user or message and select "Report." You can also email support@jadadev.com with details, including the username, server name, and screenshots of the violation.

ggbro is available as a desktop app for Windows (built with Electron) and as a web app accessible from any modern browser. macOS and Linux versions may be available in the future.

Yes! ggbro is free to use. All core features — messaging, voice, video, servers, and bots — are available for free. GGBRO Plus is an optional premium subscription for extra perks.

ggbro is an independent platform built from the ground up by JadaDev. While it shares a similar concept — servers, channels, roles, voice — it has its own codebase, features, and community. Think of it as an alternative for gamers who want a fresh, community-driven experience.

Reach out to us at support@jadadev.com and we'll be happy to help!